StaynTouch Integrated
Contactless Check-in
with Digital Mobile Key

StaynTouch and Lynx work seamlessly together with a 2-way integration.

• Authorize Integration – StaynTouch integrates and gets authorized with Lynx in a few simple steps and exchanges information in real-time.
• Info Sync – Lynx receives guest and stay information from StaynTouch like name, email, phone number, date, time, and confirmation number.
• Digital Keys and Access Codes – Lynx sends StaynTouch guest access code and real-time alerts to change the stay status to Check-in/ Out. Lynx can manage guests’ access to room doors, shared dorm rooms, access to amenities like a gym, pool as well as common doors like lobby and garage. All the access codes and digital keys generated by Lynx are unique for each guest and valid only for the duration of the stay. Customization to add “Access Buffer” to extend access for common doors. When working with smart locks with keypads Lynx generates a 4-digit access code, the last 4 digits of the guest’s phone number. Lynx can generate a digital mobile key for all smart locks. Guests can receive the access information via StaynTouch email message.
• Guest Portal with Room Controls – The Guest portal shows stay information, guidebook, map, and weather and offers upsells to guests. Guest portal (no app download) can be completely customized for multiple brands in your portfolio. Guests can access digital keys and all smart room controls.
• Guest Portal with Digital Concierge – With Lynx Guest Portal you can offer your guests, a digital concierge, upsell, early check-in, late check-out, sell tickets, rentals, and packages. Set rules and triggers to offer in-house upsell, third-party services, or destination packages. Smart Check-out option for guests.
• Check-in/out Status – The guest’s real-time check-in/out status is synced with StaynTouch. Email/Text notifications are available. Lynx will maintain an audit trail as well as offer proof of stay to dispute false refund requests. Reporting dashboard included.

StaynTouch empowers hoteliers to achieve operational excellence and elevate the guest experience with cutting-edge technology. Led by a team of industry and technology experts, they partner with leading independent hotels, hotel brands, and management companies across the United States, Europe, and around the world with a modern cloud PMS and flexible technologies, helping to usher in a new era of guest-centric hospitality.